The Intechra Recycling Process click image to view larger

Truck at Dock is the first step in our process where an Intechra truck or another freight company has picked up and transported your assets to our facility dock.  If you have requested we handle the logistics, you will have submitted an Asset Pickup Request form to signal us to schedule a pick-up.

In Receiving, all of your assets are received and logged into our system.  It is at this point that we establish a unique identifier that we use to track your assets throughout our entire process.

In Product Sort, we sort units by product type.  All monitors are routed to the monitor area, all laptops go to the laptop area, all printers go to the printer area, and so on.  Segmenting these units by type creates efficiencies in our process which allow us to lower our total cost to you.

The Tech Cut Line is a line we have established for each product type and it is based on the level of value recovery potential.  For example, a 12 inch monitor that is over 3 years old will fail and go directly to the End-Of-Life process.  This is also true of a PC with a processor speed considered older than 4 years.  But faster processors and newer/larger monitors would pass and go to the next step.  This line changes as technology changes and is driven by the marketplace for preowned IT assets; we are happy to provide a copy of the Cut Line to you on request.
 
Configuration / Datawipe is the area where we document the specific configuration of the asset (ex. Dell Dimension PC, Pentium 3 processor, 512 RAM, CD/DVD) and datawipe the hard drive using our DOD 5220.22-M compliant process.  This process uses a certified drive-erasure program that is initiated by communicating with the hard drive through the BIOS. The drive is overwritten twice using ones and zeros, followed by a third pass using random characters.

Following Configuration / Datawipe, there is another pass/fail decision point.  This is for units that may have a significant amount of missing or nonfunctional parts (ex. RAM, CD) or are in very poor aesthetic condition.

Units that pass go directly to the Testing area.  This is where the unit and all of its components are comprehensively tested to ensure they are suitable for remarketing, charitable donation, employee purchase, or internal redeployment. 

Units may pass the Testing area that need some level of Repair.  This is generally minor cosmetic repair or parts replacement. Units that are not cost-effective to repair go to the End-Of-Life process.

All of this activity culminates in the Quality Check process.  This is where a quality technician reviews all of the documentation and verifies that the unit in question has successfully passed every step in our controlled process.  Units passing the Quality Check are then ready to be packaged for their final destination.  Units that fail this process go back to the area of the process that they failed, and that step(s) is performed again.